Return Policy
At Glam, we want you to love your purchase. If you’re not completely satisfied, we offer a hassle-free return process to ensure you can shop with confidence.
Return Eligibility:
- Items must be returned within 30 days of receipt.
- Products must be in their original condition, unworn, unwashed, and with all tags attached.
- Sale items and gift cards are non-returnable.
How to Initiate a Return:
- Contact our customer support at [email protected] to request a return authorization.
- Pack the items securely in their original packaging.
- Include your order number and reason for the return.
Return Shipping:
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service to ensure your return is received.
Refund Process: Once we receive your returned items, we will process your refund within 5-7 business days. The refund will be issued to the original payment method.
Exchanges: If you wish to exchange an item for a different size or color, please initiate a return and place a new order.
Thank you for choosing Glam! We appreciate your business and are here to help with any questions you may have regarding our return policy.